Phone calls

Dealing with situations on the phone



Problems in communication

•You’re breaking up…I haven’t got a very good signal

•Sorry, it’s a really bad line

•I’m afraid I didn’t catch that / that last bit

•You’re very faint. Can you speak up a bit?

•Hold on while I go somewhere quieter

•I’ll hang up and (call you on the landline/try again later/ go outside to call)

Not a good time to call

•I’m sorry, but I have someone on the other line. Can I call you back?

•Sorry, but this’ll have to be quick. I’m about to…. board a plane / go into a meeting / enter a tunnel.

•So now’s not a good time to call?

•I’m afraid I really don’t have a lot of time today. Can you call again tomorrow?

•I’m just on my way out. Can you call again later?